Production Coordinator

(Residential Roofing)

Location: Hybrid (including travel between Onslow, Carteret, Craven, and Jones counties).

Position: Residential Roofing Production Coordinator
Salary: $40,000–$60,000 Annually

Key Responsibilities:

  • Production & Scheduling

    • Plan and manage weekly build schedules for roof replacements, repairs, and specialty projects.

    • Coordinate material ordering and delivery including shingles, metal panels, ice & water shield, ridge vents, lead boots, skylights, chimney caps, siding, soffits, and related materials.

    • Ensure materials are delivered on time and staged correctly prior to job start.

    • Adjust schedules as needed due to weather, inspections, or crew availability.

    Field & Job Execution

    • Review scopes of work to ensure crews clearly understand job expectations.

    • Verify measurements and product details (chimney caps, pipe boots, skylights, siding quantities, etc.) to prevent misorders.

    • Ensure jobs meet local building code, manufacturer installation standards, and IBHS FORTIFIED requirements where applicable.

    • Step into the field to support builds when necessary or when multiple projects are running simultaneously.

    Team Leadership

    • Supervise the site supervisor and field crews.

    • Ensure crews understand job scopes, expectations, and quality standards.

    • Reinforce accountability for attendance, communication, and job performance.

    Customer & Internal Communication

    • Coordinate with ownership and sales regarding job schedules and homeowner expectations.

    • Serve as a point of contact for homeowners regarding build dates and production timelines when needed.

    • Participate in weekly production meetings to review upcoming work and address issues.

    Systems & Operations

    • Utilize JobNimbus to track production schedules, materials, and job progress.

    • Assist in developing production checklists, ordering processes, and job workflows.

    • Identify opportunities to improve efficiency and reduce costs while maintaining quality.

What We’re Looking For:

  • Required

    • Strong roofing industry experience

    • Experience coordinating jobs, scheduling crews, and ordering materials

    • Ability to manage multiple projects simultaneously

    • Strong organizational and problem-solving skills

    • Comfortable communicating with both crews and homeowners

    • Valid driver's license

    Preferred

    • Metal roofing experience

    • Leadership or supervisory experience in roofing or construction

    • Familiarity with JobNimbus or similar CRM systems

    • Experience with IBHS FORTIFIED roofing standards

Work Environment:

  • This is a hybrid role combining office/remote work with regular jobsite visits.

    • Planning, scheduling, and communication may be done remotely.

    • Field presence will be required during builds, inspections, or when crews need support.

    • As Think Roofing continues to grow and establish an office, the role will transition to a hybrid office/field schedule.

    This position is best suited for someone comfortable working in a fast-growing company where responsibilities evolve as we scale.

    Compensation

    • Salary: $40,000 – $60,000 per year (based on experience)

    • Bonus eligible

    • 90-day probationary period with opportunity for review and pay adjustment

    • Future potential for company vehicle and additional perks as the company grows

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